Energy Performance Certificate
The Energy Performance Certificate (EPC) is a legal document that provides details on the energy efficiency of a property. It looks at heating costs and carbon emissions, grading your home from A to G. It also gives both buyers and sellers information on the average cost of energy bills, with suggestions on how to save money with certain energy efficient measures.
How is an EPC presented?
The EPC displays two graphs. With the first including an energy rating, which measures the homes overall efficiency. If a property receives a high rating then it is more energy-efficient and this means that the energy bills are likely to cost less.
An environmental impact rating is displayed on the second graph. This measures the impact on the environment and the emissions from carbon dioxide. This rating will provide a list of cost-effective measures and the potential rating of the building if these are installed.
Who orders the EPC?
The responsibility of ordering the EPC is with the seller and you will have seven days to receive it after putting your home on the market. As long as it has been ordered, the EPC does not need to be available when you first start marketing your property.
If you need any more help with the necessary documents behind your home move then contact us today and talk to a trained member of staff.
Important changes to EPC regulations
Important changes to EPC regulations will come into action from 6 April 2012.
These changes mean that EPCs will now be required for all residential and non-residential property offered for sale or rent. Moving forward, it will also be a requirement to attach the front page of the EPC to the property particulars in its entirety, rather than just the graph as was formerly the case.
Furthermore, using ‘reasonable effort’ an EPC will have to be secured within seven days rather than the previous 28 days.
If you require any further information on EPCs, please contact us and we will be happy to help.
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Wright & Wright are a trading name of Black Dragon Enterprises Ltd (We) jointly operate this website and we are committed to protecting and respecting your privacy. Wright & Wright use the principal of 'Legitimate Interest' as the lawful basis for collecting and processing incoming personal data and subsequent ongoing communication regarding property-related matters. Separately, where we approach our clients for cross-selling any products or services, or where we may pass on non- property-related information, we use the principle of 'Consent' as the lawful basis to conduct business. It is easy to withdraw consent (opt-out) by unsubscribing from the communication e-mailed to you or by e-mailing firstname.lastname@example.org with your request.
This policy (together with our Terms of Website Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.wright- wright.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the General Data Protection Regulations (GDPR) 2018 (the Regulations), the data controllers are Wright and Wright Estate Agents, registered office address at 100 Castle Street, Hinckley, Leics, LE10 1DD.
Our aim is to maintain your data as accurately as possible and to collect data for a specified, explicit and legitimate reason. The data should be limited to what is necessary for us to provide you with property-related information or undertake business transactions for you. Fair and transparent treatment of your data is essential.
We may collect and process the data about you outlined in the document download below:
Information you give us. You may give us information about you by filling in forms on our site www.wright-wright.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you search for a property, list your own property, request a valuation on our site, enter a competition, promotion or survey, and when you report a problem with our site.
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); properties you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.
We use information held about you in the following ways:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
to notify owners of properties you tell us you are interested in of your interest;
to store your property preferences and search criteria so that we may contact you with details of properties which may be of interest to you;
to provide details of your property to interested parties if you ask us to provide property marketing services (which we will display on our site, at our offices, in marketing emails and on information sheets we produce to market your property);
to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
to provide you, with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
individuals or organisations interested in a property you own if you ask us to provide property marketing services;
individuals or organisations who own a property if you indicate to us that you are interested in that particular property;
business partners, suppliers and sub-contractors for the performance of any contract we enter into with you;
advertisers and advertising networks that require the data to select and serve relevant adverts to you and others;
analytics and search engine providers that assist us in the improvement and optimisation of our site.
in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
if Wright & Wright Estate Agents company’s assets are acquired by a third party, in which case personal data held by that company about its customers will be one of the transferred assets; and
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Website and other agreements; or to protect the rights, property, or safety of Wright &
Wright Estate Agents, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We will not share your personal data with third parties for marketing purposes unless we obtain your permission to do so. We may use your personal data for our own internal marketing purposes and to contact you in accordance with the terms of this Privacy & Cookies Policy. You have the right to ask us not to process your personal data for any marketing purposes. You can exercise the right at any time by contacting us at email@example.com.
Your data protection rights are as follows:
The right to be informed
The right of access
The right of rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
The right not to be subject to automated decision-making including profiling
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or such third parties
use of your personal data. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
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We use the following cookies:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
At end of session
Used to establish an active user session and provide transaction support across multiple page requests. It is essential to the efficient use of the
website. Holds no personally-identifiable data.
Used to establish an active user session and provide transaction support across multiple page requests. It is essential to the efficient use of the website. Holds no personally-identifiable data.
At end of session
Used to authenticate client login details and grant access to Client Login area. Holds unique Client ID.
Used to distinguish users
Used to throttle request rate
2 years from set/update
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